Managed IT Services
Take your business technology to the next level.
What is Managed IT Services?
The traditional model for IT support was “break-fix” – if something went wrong then it would get repaired. But this could mean a lot of wasted time while you wait for the fix to happen. Not great for your business, your team and your customers. If nothing ever goes wrong, this is a great model.
But things do go wrong, and usually at the worst possible time!
The break-fix model is still offered as an option, however using Trisynia’s Managed IT Services is a much smarter way to manage your business’ IT support requirements. And it allows you to run your business with a much higher level of reliability for your systems.
In a nutshell, we manage your IT and you manage your business. Makes a lot of sense. And it is much less hassle for you!
Under a Managed IT Services agreement, we proactively manage your IT infrastructure and end-user systems. The services include network and infrastructure management, security and monitoring, against a clearly defined Service Level Agreement.
Trysinia's Managed IT Services gives you:
Help desk
Fast response to keep you working
Infrastructure
User and asset management
Cloud Hosting
Hosted in Australia.
Flexibility and reduced costs
Proactive Maintenance
Software updates
Business Continuity
Planning and preparation
Authentication
Moving beyond passwords
Security
Preventing cyberthreats
24/7 Monitoring
Better system performance
Additional services provided:
- Strategic advice
- Seamless migration from existing your IT service provider
- Project management
- Service Level Agreement
- Microsoft 365 migration
- Equipment purchasing
Choosing Trisynia as your Managed Services provider is a great idea!
With Trisynia managing all your IT systems, you can focus on your own business without worrying about unplanned or extended system downtimes or service interruptions.
You can rest easy knowing that your hardware is working, your software is up-to-date and your data is always backed up.
With Trisynia, you have access to IT expertise without the high cost of employing an in-house IT specialist. Our team have the qualifications, training, experience and specific skill sets that you need.
You pay one flat monthly fee, meaning predictable costs. No unexpected expenses.
Your team will have prioritised response to their support issues.
You will also save money on consulting fees, licensing fees, training and emergency repairs.
Our services can be customised to suit your business.
We liaise with your hardware and software vendors, so you don’t need to engage in time-consuming, complicated, technical conversations.
Our proactive maintenance greatly reduces the risk of unplanned outages.
Monitoring and managing your IT helps catch any glitches before they escalate into serious problems.
Investing in managed services means future proofing your IT services. Which makes it easier for you to expand, update and employ the latest technologies.
Why not have Trisynia look after all your IT systems?
It just makes sense for your bottom-line, your team and your well-being!
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Do you need some extra resources for your inhouse IT?
Sometimes your own IT people may just need a little bit of help…
- Maybe your IT team is flat out fighting fires
- Someone is going on leave
- A recent resignation has left a gap in the team
- Your team doesn’t have the time or skills to undertake a new project
- There’s a new office opening up and someone is needed to run the project to get everything up and running
- You need access to a higher level of expertise
- Or, sometimes just having a second opinion helps.
By using Trisynia's team only when you need them, means you can save on salaries and all the associated on-costs, and training costs.
How Trisynia can add value to your business
We can be involved as much or as little as you need us. Let your team concentrate on what they need to do, and delegate or escalate other issues to us. We can manage specific projects or just handle the daily tasks.
We are still strongly connected with your business and maintain a relationship so when we are needed, we can hit the ground running.
Everything we do will be ticketed and itemised so that you know how we’re contributing and adding value.
Our “support your team” option is retainer based. This helps us to ensure that we are on top of factors affecting your business and that we are ready to help at short notice. It’s good insurance and there when you need it.
